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| Delivery |
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| What is the cut-off time for me to place my order? |
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Same day delivery by a Petals Florist is guaranteed throughout Australia and New Zealand on orders placed before 2pm in the recipient's time zone. Same day delivery can be available on orders placed after these times, but it is not guaranteed.
Same day delivery by a Petals Florist is guaranteed throughout the United Kingdom and Republic of Ireland on orders placed before 12:00pm in the recipient's time zone. Same day delivery can be available on orders placed after these times, but it is not guaranteed. |
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| Can I have gourmet food or other gift items sent with my order? |
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| Petals has several products that include a gourmet food or other gift items.
However, Petals does not always guarantee the inclusion of these items. Images shown on Petals websites are a guide only and in some areas gourmet and food products are not available. Petals florists will make reasonable substitutions when necessary, however you may not be informed of this change. |
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| Can my order be delivered on weekends and/or public holidays? |
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| Petals can same-day deliver orders on Saturday throughout the United Kingdom and Republic of Ireland if they are placed with Petals before 10.30am in the recipient's time zone.
Petals cannot always deliver orders on Sundays. If Sunday delivery is preferred, it is advised that you make prior arrangements for this delivery with Petals Network.
Petals is unable to deliver orders on public holidays. |
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| Can I request a specific delivery time (e.g. morning or afternoon) for my order? |
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| Yes, for most orders you are able to request a morning or afternoon delivery during normal business hours. Please notify Petals of your preference for either AM or PM or ASAP (as soon as possible) when placing your order.
A preferred delivery time cannot be specified for orders for 'Birthday Arrangement with Muffin included' product or the 'Birthday Bouquet with Muffin included' product (Australian delivery only). |
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| Do you deliver overseas? |
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| Yes and No, depend on where about, please ring the office. |
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